Organizational Toxin Handlers: The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations

The book explores the important role of HR practitioners acting as toxin handlers within their organizations and the dangers they face when dealing with toxic workplace emotions caused by difficult organizational decisions. It highlights the balancing act that HR must perform of caring for employees and championing their causes while driving toward organizational goals.

Format: Paperback / softback
Length: 180 pages
Publication date: 06 September 2021
Publisher: Springer Nature Switzerland AG

In today's dynamic and ever-changing workplace, a multitude of challenges and complexities arise, leaving employees grappling with intense emotional pain and distress. Layoffs, harassment, discrimination, personality conflicts, and abusive bosses are just a few examples of the situations that can evoke a range of emotions, including anger, frustration, stress, disappointment, and even fear. While these events are often inevitable, it is the way organizations respond to them that can have a profound impact on the well-being and productivity of their workforce.

The responsibility often falls on the shoulders of Human Resources (HR) professionals to navigate these challenging circumstances and provide support to employees in need. As "toxin handlers," HR practitioners play a crucial role in mitigating the emotional pain experienced by troubled employees, allowing them to re-focus and return to work with renewed vigor. However, this delicate balancing act requires HR professionals to navigate a fine line between caring for employees and championing their causes while also aligning with the organizational goals set by senior leaders.

The author of this book delves into the intricate dynamics of HR as toxin handlers, exploring the strategies and techniques they employ to reduce organizational pain during tough times. Through compelling anecdotes and practical insights, the author demonstrates how toxin handlers can navigate the complexities of toxic workplace emotions, minimize their negative impact on individuals and organizations, and ultimately drive positive organizational outcomes.

One of the key themes explored in the book is the importance of anticipating and navigating organizational toxicity caused by difficult and inevitable people. The author highlights the challenges that arise when employees are faced with toxic leaders, colleagues, or organizational cultures, and provides practical strategies for HR professionals to identify and address these issues before they escalate. By anticipating and addressing toxic behavior, HR professionals can create a more supportive and productive work environment, fostering a culture of trust and respect that benefits both employees and the organization as a whole.

Furthermore, the book emphasizes the costs to the well-being of HR professionals who act as toxin handlers. The emotional toll of dealing with troubled employees can be significant, leading to burnout, stress, and even physical health issues. HR professionals must prioritize their own self-care and well-being, seeking support and resources to manage the emotional strain and maintain a healthy work-life balance.

In conclusion, this book offers valuable insights into the important role of HR practitioners as toxin handlers within their organizations. By examining the challenges and rewards of this role, the author provides HR professionals with strategies and techniques to navigate the complexities of toxic workplace emotions, minimize their negative impact, and drive positive organizational outcomes. As the workplace continues to evolve, it is essential for HR professionals to stay abreast of the latest trends and best practices in order to support their employees and create a healthy and productive work environment.

Weight: 314g
Dimension: 235 x 155 (mm)
ISBN-13: 9783030516871
Edition number: 1st ed. 2020